Refund Policy
Last updated October 28, 2026
We want you to be happy with what you buy from GSWAU. This policy explains when a refund is possible. Payments are processed by Gumroad, and any refund is returned to the payment method you used.
Audiobooks and other single purchases
Audiobooks and other digital products can be accessed as soon as you buy them, so all sales are final. We will give a refund only if:
- you were charged more than once for the same purchase, or
- a file does not work and we are unable to fix it for you.
Membership
You can cancel your membership at any time. After you cancel, you keep access until the end of the month or year you have already paid for, and you will not be charged again. Membership payments that have already been made are not refunded, including for any unused part of a month or year.
How to ask for a refund
Email gswauniversity@gmail.com or call 917-410-3384. Please include the email address you used to pay and what you bought. If your refund is approved, we process it through Gumroad. The time it takes to appear on your statement depends on your bank or card provider.
If you think you were charged by mistake, please contact us before contacting your bank, so we can sort it out quickly.